Last updated: 4 October 2026
KiwiBoost ("we", "us") is based in Christchurch, New Zealand. We follow the Privacy Act 2020.
What we collect
- When you send an enquiry: your name, email address, business name, your message, and the package you built on our pricing page, if you built one.
- When you email or call us: whatever you choose to tell us.
- When you become a client: your contact and billing details, and the content for your website. Card and direct debit payments are handled by our payment provider.
Our website
- We don't use analytics, advertising or tracking cookies.
- Our website is hosted on Cloudflare, which processes technical details such as your IP address to deliver the site and protect it from attacks.
- Our fonts are loaded from Google Fonts, so Google receives your IP address when a page loads.
How we use your information
- To reply to your enquiry.
- To provide our services, send invoices and keep our business records.
- To meet our legal obligations.
We don't sell your information, and we don't add you to marketing lists without your permission.
Where it's stored
- Enquiries from our contact form are handled by Formspree, a form service based in the United States. Formspree emails your enquiry to us and keeps a copy in our Formspree account. We regularly delete enquiries from there once we've dealt with them.
- Our email is provided by Zoho, in its Australian data centre.
- Our website is hosted by Cloudflare, which operates globally.
- This means your information may be stored or processed outside New Zealand. We only use providers that protect personal information to a standard comparable to New Zealand's.
Our clients' website visitors
When we host a website for a client, messages sent through that site's forms go to our client, and we don't keep a copy.
How long we keep it
We keep your information only as long as we need it. If you don't become a client, we delete your enquiry once we no longer need it. Client records are kept for as long as the law requires, for example 7 years for tax records.
Keeping it safe
We use secure, access-controlled accounts, and we only give access to the people who need it.
Your rights
You can ask for a copy of the personal information we hold about you, and ask us to correct it. Email us and we'll respond within 20 working days. If you're not happy with how we've handled your information, you can complain to the Office of the Privacy Commissioner.
Changes to this policy
If we change this policy, we'll update it here and change the date at the top.
Contact us
Email stefanie.wah@kiwiboost.nz.